Students' comments on the course:

Spring 2006:

- "There were many new software programs presented and used. It was a great experience to participate in the modeling exercises. The statistical software used is very helpful. I liked having this class on Saturdays. Thanks for providing lunch – it was a great time saver."

- "I really liked the assignments and the software package. Liked the international focus of looking at different countries and how quality is implemented."

Summer 2005:
- "The instructor encouraged conceptual thinking, lessons learned, and real world applications in TQM, Six Sigma, and other methods. Appreciated international view of companies, most of instructors taught in other courses all have US background."

- "Topics, concepts, and learning are very applicable to my work. I enjoyed reading the textbook and studying Total Quality topics. Instructors were very knowledge and interesting to listen to."

- "I really enjoyed learning about ezSPC. It is a great program and I will look forward to using it in the future. I appreciated the examples you provided in the discussions as well as the examples that students mentioned. We got a good exposure to the internal point of view."

- "The textbook is excellent. I thought the assignments were excellent and the feed back was good."